AI-driven intelligent document processing for healthcare and insurance

Pingili, Ramesh (2025) AI-driven intelligent document processing for healthcare and insurance. International Journal of Science and Research Archive, 14 (1). pp. 1063-1077. ISSN 25828185

Healthcare and insurance industries handle millions of documents daily, leading to administrative bottlenecks, errors, and inefficiencies. This paper explores AI-driven Intelligent Document Processing (IDP) for automating claims, medical records, and regulatory compliance documents. Integrating machine learning (ML), natural language processing (NLP), and RPA, IDP reduces document processing time by 80% and error rates by 90%. Case studies from top hospitals and insurers demonstrate AI’s role in streamlining workflows, enhancing patient care, and accelerating claims processing [1]. This research establishes IDP as a critical AI-driven transformation for document-heavy industries.