Agentic AI in SAP: Collaborative joule agents across procurement, finance and logistics

Eyo, Daniel Felix and Oluwaseun, Oluwatosin Adeniran and Osobase, Kingsley Olunosen (2025) Agentic AI in SAP: Collaborative joule agents across procurement, finance and logistics. Global Journal of Engineering and Technology Advances, 24 (2). 091-108. ISSN 2582-5003

The development of Enterprise Resource Planning (ERP) systems is at a significant point of change by the introduction of agentic artificial Intelligence into it. The current paper provides a close examination of SAP Joule collaborative agent model in purchases, finance, and logistic. To demonstrate the effect of agentic AI on the way traditional ERP workflows change into intelligent self-contained business process, we review agent interactions, implementation case studies, and performance measurements. According to the results obtained by us, there is a significant increase in efficiency, accuracy in making decisions, and synergy between departments in the case of collaborative Joule agents. In this study, the researcher can gain insights into how companies are implementing AI into their businesses and use it as a guideline on how to incorporate agentic AI into an organization that is planning to implement the software in their SAP