Employee engagement mediates the influence of organizational culture and work motivation on employee performance at bank XYZ Main Branch Office, Bali Province

Sariyani, Ni Wayan and Gama, Agus Wahyudi Salasa and Landra, Nengah and Ribek, Pande Ketut (2025) Employee engagement mediates the influence of organizational culture and work motivation on employee performance at bank XYZ Main Branch Office, Bali Province. World Journal of Advanced Research and Reviews, 27 (2). pp. 103-112. ISSN 2581-9615

Employee performance is a crucial aspect in the banking sector, which is influenced by various factors such as organizational culture, work motivation, and employee engagement. This study aims to analyze employee engagement mediating the influence of organizational culture and work motivation on employee performance. This study uses a quantitative approach with the Structural Equation Modeling – Partial Least Square (SEM-PLS) method on 68 employees of Bank XYZ Main Branch Office, Bali Province. The results show that organizational culture, work motivation, and employee engagement have a significant effect on employee performance. Organizational culture and work motivation have a significant effect on employee engagement. In addition, employee engagement is proven to be able to partially mediate the relationship between organizational culture and work motivation with employee performance. Thus, improving employee performance can be achieved through strengthening organizational culture, increasing work motivation, and optimal management of employee engagement.