The Societal Imperative of Resilient Cloud Infrastructure: Beyond Business Continuity

Thakare, Shrikant (2025) The Societal Imperative of Resilient Cloud Infrastructure: Beyond Business Continuity. Global Journal of Engineering and Technology Advances, 23 (3). pp. 309-326. ISSN 2582-5003

The evolution of cloud infrastructure from commercial computing resource to critical societal backbone necessitates a fundamental reconceptualization of professional responsibility, design principles, and regulatory frameworks in the digital age. This article examines how cloud infrastructure failures in healthcare, financial services, and emergency response systems generate societal impacts beyond traditional business continuity metrics, threatening public safety, economic stability, and social cohesion. The article demonstrates that existing approaches to cloud infrastructure design prioritize commercial objectives while inadequately addressing societal vulnerability to system failures. The article presents technical foundations for societal resilience, including multi-region failover architectures, chaos engineering methodologies, and auto-recovery orchestration systems, while arguing that these technologies must be implemented within transformed organizational cultures that prioritize public welfare alongside business objectives. Drawing parallels to civil engineering's professional responsibility framework, the article proposes comprehensive policy interventions, educational reforms, and industry standards that would establish cloud infrastructure professionals as guardians of digital civilization rather than merely commercial service providers. The article reveals critical knowledge gaps in societal impact assessment, interdisciplinary collaboration, and long-term sustainability planning that must be addressed through coordinated research initiatives spanning computer science, public policy, and social sciences. The article concludes with a call for immediate action to transform cloud infrastructure practices before escalating societal dependencies create irreversible vulnerabilities, emphasizing that the transition from viewing infrastructure uptime as a luxury to recognizing it as a fundamental societal necessity represents one of the most urgent challenges facing contemporary technology leadership and public policy development.