Assessment of patient satisfaction in quality of healthcare services rendered in hemodialysis department unit in Manuel v. Santiago medical center hospital in Trece Martires Cavite

Siason, Lino Lee Ortiga (2025) Assessment of patient satisfaction in quality of healthcare services rendered in hemodialysis department unit in Manuel v. Santiago medical center hospital in Trece Martires Cavite. GSC Biological and Pharmaceutical Sciences, 30 (1). pp. 197-200. ISSN 2581-3250

This research explores the satisfaction levels of patients receiving hemodialysis services at the Manuel V. Santiago Medical Center Hospital in Trece Martires, Cavite. As renal diseases become increasingly common, understanding patient experiences can help improve service delivery in healthcare settings. This is a cross-sectional study that employs a qualitative approach to gathering feedback from patients and healthcare professionals to delineate areas for improvement and highlight successful practices. The implications of these findings for policy and future healthcare reforms will be discussed and intends to contribute to enhancing the overall patient experience in the facility.