Enterprise application integration: Enabling seamless connectivity in insurance technology

Uppala, Indu Priya (2025) Enterprise application integration: Enabling seamless connectivity in insurance technology. World Journal of Advanced Engineering Technology and Sciences, 15 (3). pp. 2167-2178. ISSN 2582-8266

Enterprise Application Integration (EAI) is the foundational framework enabling seamless interoperability within complex insurance technology ecosystems. This comprehensive article explores the technical underpinnings facilitating effective integration across diverse insurance platforms, from legacy systems to modern microservices architectures. It investigates critical integration patterns, including message queue architecture, publish-subscribe models, request-response patterns, and event-driven architectures, each addressing specific communication requirements within insurance environments. The article identifies significant technical challenges facing insurance integration initiatives, including data transformation complexity, distributed transaction management, and legacy system connectivity, while presenting architectural solutions to these obstacles. The article further evaluates the substantial technical benefits of mature integration implementations, including reduced maintenance complexity, improved data consistency, enhanced scalability, accelerated development cycles, and increased technical agility. Finally, the article considers emerging trends reshaping the integration landscape, from microservices adoption to containerization, API-first design philosophies, and real-time analytics capabilities, providing insurance technology leaders with a forward-looking perspective on integration evolution.