Enterprise dashboards and decision support systems: Engineering for Actionable Intelligence

Hooli, Megha (2025) Enterprise dashboards and decision support systems: Engineering for Actionable Intelligence. World Journal of Advanced Engineering Technology and Sciences, 15 (3). pp. 1901-1908. ISSN 2582-8266

Enterprise dashboards and decision support systems have evolved beyond traditional reporting mechanisms to become sophisticated platforms for generating actionable intelligence that transforms organizational decision-making processes. The transformation from passive data visualization tools to dynamic decision engines represents a fundamental shift in how organizations process information and respond to complex operational challenges. Modern decision-centric platforms integrate real-time analytics, predictive modeling, and contextual visualization frameworks while incorporating human-computer interaction principles to optimize cognitive processing efficiency. Architectural foundations encompass distributed computing infrastructures, machine learning algorithms, and adaptive user interfaces designed to support executive decision-making requirements across diverse organizational contexts. Engineering methodologies focus on data contextualization techniques, alert systems, and performance measurement frameworks that translate strategic objectives into measurable dashboard components. Cross-sector applications demonstrate significant impact in healthcare patient surge prediction, utility load balancing, government crisis response coordination, and supply chain risk mitigation through dynamic routing optimization. Organizational transformation encompasses leadership behavioral changes, operational efficiency improvements, and comprehensive change management frameworks that address technology adoption challenges while measuring return on investment and decision quality enhancements. The integration of sophisticated decision support capabilities enables organizations to transition from reactive problem-solving approaches toward proactive strategic planning methodologies that anticipate market conditions and optimize resource allocation across multiple operational domains.