Digital transformation of crisis management: Building resilient recovery platforms

Pathoori, Mahesh Reddy (2025) Digital transformation of crisis management: Building resilient recovery platforms. World Journal of Advanced Engineering Technology and Sciences, 15 (3). pp. 1453-1466. ISSN 2582-8266

The digital transformation of crisis management represents a fundamental paradigm shift in organizational resilience strategy. As global uncertainties intensify, forward-thinking organizations are leveraging advanced technologies to develop comprehensive platforms that transcend traditional reactive approaches. These digital crisis management systems integrate cloud-based architectures, predictive analytics, and machine learning capabilities to anticipate disruptions before they fully manifest, enabling proactive intervention rather than merely responding to emergent crises. Real-time monitoring networks incorporating thousands of sensors provide unprecedented situational awareness, while AI-driven insights optimize resource allocation and decision-making processes. The transition to cloud infrastructure delivers substantial advantages in scalability, geographic resilience, and accessibility for distributed teams. Enhanced transparency through comprehensive digital documentation improves accountability and regulatory compliance, while automation of routine tasks allows human expertise to focus on strategic decisions. Despite implementation challenges spanning technical integration complexities, security considerations, and organizational adaptation requirements, the transformative benefits in operational efficiency, cross-functional coordination, and adaptive response capabilities make digital transformation an imperative investment in organizational resilience for the increasingly complex crisis landscape ahead.