Adopting the CATALYST Framework: A sociotechnical approach to business intelligence in agricultural SMEs in developing economies

Shrestha, Sandeep and Leslie, Reshma and Ghimire, Ashok and Jain, Pankajkumar Tejraj (2025) Adopting the CATALYST Framework: A sociotechnical approach to business intelligence in agricultural SMEs in developing economies. World Journal of Advanced Engineering Technology and Sciences, 15 (3). pp. 1442-1452. ISSN 2582-8266

Small agribusiness SMEs in resource-constrained economies cannot extensively utilize BI decision support systems for they pose barriers. This paper provides a theoretical synthesis for building a sociotechnical framework around the multifaceted challenges and opportunities affecting BI adoption in this context. Building up from sociotechnical systems theory, the Technology-Organization-Environment (TOE) framework, dynamic capabilities framework, and resource-based view, we conceptualize the CATALYST (Context-aware Adaptive Technology Adoption for Limited-resource Yet Sustainable Transformation) framework. The framework focuses on how technological capabilities and organizational preparedness, human and social dynamics, and constraints in the environment interrelate. The CATALYST framework promotes the technical and socio-economic alignment of solutions through an adaptive five-step process consisting of Context Assessment, Alignment Strategy Development, Adaptive Implementation, Learning and Evolution, and Transformation Consolidation, beyond mere digital transformation to inclusive and sustainable transformation. This synthesis extends the innovation adoption theory and digital agriculture frameworks, alongside practical considerations for policymakers and stakeholders through whose endeavors BI might be accomplished throughout developing regions.