Seamless journey to care: The rideshare integration pathway for patient access

Mittapelly, Sai Sharan Reddy (2025) Seamless journey to care: The rideshare integration pathway for patient access. World Journal of Advanced Engineering Technology and Sciences, 15 (3). pp. 889-896. ISSN 2582-8266

The integration of electronic health record (EHR) systems like Epic with ride-sharing platforms presents a promising solution to one of healthcare's most persistent challenges: patient transportation barriers. This article explores a comprehensive framework for implementing such integration, addressing technical architecture requirements, data privacy considerations, artificial intelligence applications, and outcome assessment methodologies. The article analysis explores how transportation barriers disproportionately affect vulnerable populations and examines the potential of digital health-mobility partnerships to improve appointment adherence and clinical outcomes. Technical implementation models for Epic integration with ride-sharing services are evaluated, with particular attention to HIPAA compliance and data security. The article further shows how artificial intelligence enhances transportation coordination through predictive scheduling, patient risk identification, and resource optimization. Finally, outcome metrics, cost-benefit frameworks, sustainable funding models, and future expansion pathways are discussed, providing healthcare organizations with actionable insights for implementing integrated transportation solutions to improve healthcare access, operational efficiency, and patient outcomes.