Awareness and usage of Artificial intelligence (AI) tools among online educators and learners

Khetan, Kajol (2025) Awareness and usage of Artificial intelligence (AI) tools among online educators and learners. International Journal of Science and Research Archive, 16 (1). pp. 649-661. ISSN 2582-8185

The emergence of an explosive number of digital learning environments has made Artificial intelligence (AI) a disruptive force in online education in particular. Educational systems that include AI tools (such as data analytics, machine learning and natural language processing) are increasingly being used with an aim to serve multiple learners needs, enhance the effectiveness of the teaching approach, and augment the learning experience. AI has disrupted the online learning experience by providing greater efficiency and effectiveness in teaching and learning through intelligent feedback mechanisms, personalization and automation. This paper examines the situation on the ground over awareness and the use of AI tools by online educators and learners. The application of AI in some critical sectors like virtual assistants, automated essay evaluation, personalized learning systems, and intelligent tutoring systems has redefined the traditional practice of learning. The paper highlights the degree and manner of AI implementation in online learning settings through a comprehensive exploration of a number of AI-based products, which include virtual companions, smart learning platforms, and AI tutors. The study classifies usage by length of time, types of tools used, and whether it was used frequently and how well it was perceived by using data provided by academic institutions, along with feedback of learners. The results show that AI is becoming more important for individualized instruction, automated evaluation, and immediate feedback, all of which greatly improve student engagement and achievement. The importance of AI in improving results in online education has been highlighted by this study.