Real-time incident reporting and intelligence framework: Data architecture strategies for secure and compliant decision support

Shaffi, Shamnad Mohamed and Sidhick, Jezeena Nikarthil (2025) Real-time incident reporting and intelligence framework: Data architecture strategies for secure and compliant decision support. World Journal of Advanced Research and Reviews, 26 (3). pp. 110-118. ISSN 2581-9615

The growing complexity and frequency of incidents across many fields, particularly cybersecurity, healthcare, critical infrastructure, and emergency response, highlight the pressing need for automated, intelligent, and effective frameworks for incident reporting. Traditional manual methods often face constraints regarding latency, vulnerability to errors, and lack of analytical insights that are vital to supporting timely decision-making. This research explores the conceptual model and implementation of an Automated Incident Reporting and Intelligence Framework that enhances the speed, accuracy, and strategic value of incident management processes. The system proposed in this research leverages cutting-edge technologies like machine learning, natural language processing, decision support systems, real-time analytics, and Artificial Intelligence to support the detection, classification, and reporting of incidents. It also includes predictive intelligence and contextual analysis to develop actionable insights to aid stakeholders in prioritization of interventions and prevention of future incidents. The system architecture presented in this paper emphasizes scalability, interoperability, and modularity to cater to a diversity of organizational types while ensuring protection, confidentiality, and compliance with local and international regulations and standards. By integrating literature, technological innovations, and empirical case studies, this paper outlines fundamental design principles, deployment strategies, and assessment metrics essential to the effectiveness of an automated incident reporting system.