Machine learning and AI in payment processing: Transforming Security, Efficiency, and User Experience

Vijay, Tapan (2025) Machine learning and AI in payment processing: Transforming Security, Efficiency, and User Experience. World Journal of Advanced Research and Reviews, 26 (2). pp. 4437-4444. ISSN 2581-9615

This article examines the transformative impact of machine learning and artificial intelligence technologies on contemporary payment processing systems. Through a comprehensive analysis of current implementations, the article investigates how these computational approaches are reshaping transaction security, operational efficiency, and customer experience across the payment ecosystem. The article identifies significant advancements in real-time fraud detection capabilities, where pattern recognition algorithms have substantially outperformed traditional rule-based systems in identifying suspicious activities while maintaining transaction flow. Furthermore, we analyze how personalization algorithms and predictive analytics are enabling unprecedented levels of customization in payment interfaces and service delivery. The investigation extends to the application of machine learning in credit risk assessment, reconciliation processes, and dispute resolution, highlighting the multifaceted nature of this technological integration. The findings suggest that while implementation challenges persist, particularly regarding legacy system integration and regulatory compliance, the continued evolution of these technologies represents a fundamental paradigm shift in how payment transactions are processed, secured, and optimized. This article contributes to the growing body of knowledge on financial technology innovation and provides strategic insights for industry stakeholders navigating this rapidly evolving landscape.