Blockchain-enabled salesforce integration: Advancing transparency in modern supply chains

Patel, Ketankumar Hasmukhbhai (2025) Blockchain-enabled salesforce integration: Advancing transparency in modern supply chains. World Journal of Advanced Research and Reviews, 26 (2). pp. 3167-3175. ISSN 2581-9615

This article examines the architectural approaches and implementation strategies for integrating blockchain technology with Salesforce CRM systems in supply chain management contexts. The article investigates how decentralized ledger systems can be effectively deployed alongside existing Salesforce infrastructure to create immutable transaction records across complex supply networks. Through analysis of integration patterns, technical requirements, and real-world implementations, the article identifies key architectural components necessary for successful enterprise deployments. The article addresses critical challenges, including system interoperability, data standardization, and regulatory compliance, while highlighting how smart contracts can automate verification processes and supplier interactions. The article demonstrates that properly architected blockchain-Salesforce integrations provide significant improvements in product provenance tracking, multi-tier visibility, and transaction verification. This article contributes to the growing body of knowledge on enterprise blockchain implementation and offers practical frameworks for supply chain professionals and Salesforce architects seeking to enhance transparency and traceability throughout their operations.