The Role of API integration in modern insurance platforms

Kondappan, Malar Mangai (2025) The Role of API integration in modern insurance platforms. World Journal of Advanced Engineering Technology and Sciences, 15 (1). pp. 2422-2433. ISSN 2582-8266

This article investigates the significance of Application Programming Interfaces (APIs) in enabling seamless integration between different insurance systems. By examining case studies and real-world applications, it highlights how APIs facilitate the exchange of data between disparate systems, thereby enhancing operational efficiency and improving customer experiences. The article explores the evolution of system integration in insurance, from legacy methods to modern API-first approaches, and examines various types of APIs within insurance ecosystems. Through detailed case studies, the article demonstrates how API implementation transforms claims processing, policy administration, and ecosystem integration. The article also addresses key challenges in API integration, including technical barriers, security concerns, and organizational issues, while offering practical solutions. Finally, it looks ahead to future trends such as API monetization strategies, advanced technology integration, and regulatory developments shaping the insurance API landscape.