Learning from cloud datacenter failures: A Case Study of the CrowdStrike Service Disruption

Kummara, Ramamohan (2025) Learning from cloud datacenter failures: A Case Study of the CrowdStrike Service Disruption. World Journal of Advanced Engineering Technology and Sciences, 15 (1). pp. 2318-2325. ISSN 2582-8266

The CrowdStrike service disruption in March 2024 exposed critical vulnerabilities in modern cloud security infrastructure, affecting multiple sectors, including aviation, emergency services, and enterprise operations. The incident, which centered on the Falcon platform's authentication system, revealed the cascading effects of centralized authentication failures in interconnected cloud environments. The event highlighted the importance of distributed architectures, service isolation, and robust failover mechanisms in cloud security services. Through a detailed evaluation of the incident's impact across various sectors, the documentation presents key learnings and strategic recommendations for both cloud service providers and enterprise customers to enhance their security architecture resilience and operational readiness.