AI-Driven permission intelligence: Dynamic RBAC optimization framework for salesforce environments

Palla, Srinath Reddy (2025) AI-Driven permission intelligence: Dynamic RBAC optimization framework for salesforce environments. World Journal of Advanced Engineering Technology and Sciences, 15 (1). pp. 1357-1371. ISSN 2582-8266

This article examines the transformative potential of AI-driven Role-Based Access Control optimization for Salesforce environments, addressing critical security and operational challenges facing modern enterprises. The article presents a comprehensive framework that leverages artificial intelligence to evolve beyond traditional static permission models toward dynamic, context-aware access controls. The article identifies significant limitations in conventional RBAC implementations, including over-provisioning that creates security vulnerabilities, under-provisioning that impedes productivity, unsustainable administrative overhead, and complex compliance requirements. In response, the proposed AI-driven framework introduces intelligent permission management through behavioral pattern recognition, anomaly detection, predictive access adjustments, and automated role optimization. The architecture incorporates machine learning models that analyze user behavior across multiple dimensions to create adaptive permission systems that continuously evolve while maintaining security boundaries. Implementation considerations encompass Salesforce Shield integration, data privacy and ethical frameworks, performance impact assessments, and organizational change management strategies. Through empirical evidence from enterprise deployments, the paper demonstrates that AI-enhanced RBAC systems simultaneously strengthen security posture, reduce administrative burden, improve user productivity, and enhance compliance capabilities. This article provides valuable insights for organizations seeking to implement intelligent permission management while balancing security requirements with operational efficiency.