The function of emotional intelligence in conflict resolution among adolescents

Hwang, Jin young (2025) The function of emotional intelligence in conflict resolution among adolescents. World Journal of Advanced Research and Reviews, 26 (1). pp. 3158-3169. ISSN 2581-9615

The research examines the role of emotional intelligence in the resolution of conflicts among the adolescents. The study focuses of key aspects of emotional intelligence including emotional awareness, communication, empathy, and self-regulation. The study utilizes both quantitative and qualitative research approaches to investigate the role of emotional intelligence in conflict resolutions. Quantitative approaches included surveys from children aged between 13 and 18 years. Qualitative research design involved semi-structured interviews, observations, and group discussions. The findings revealed that adolescents with high emotional intelligence exercise high conflict resolution approaches. The study established that active listening, clarity in communication, self-regulation, and empathy enable adolescents to resolve conflicts. The study further established that female adolescents tend to exhibit higher emotional intelligence compared to their male counterparts. The study recommends the integration of EI curricula into school programs to train adolescents on how to solve conflicts. Additionally, the study recommends training of teachers and arranging for parent workshops to enhance emotional intelligence modeling.