Project TAPAT (Tricycle Accountability, Passenger Assistance, and Traceability)

Hermosura, Loida and Agustin, Rogelio C and Castro, Marlon L and Ordonio, Arjay V and Simon, Alexliz D and Bautista, Fidelito R and Juan, Mark Jaspher R and Vera, Jordan M De (2025) Project TAPAT (Tricycle Accountability, Passenger Assistance, and Traceability). World Journal of Advanced Research and Reviews, 26 (1). pp. 2832-2839. ISSN 2581-9615

The Tricycle Accountability, Passenger Assistance, and Traceability (TAPAT) system was developed to address critical issues in the tricycle transportation sector in Santiago City, including the lack of driver accountability, inefficient reporting mechanisms, and poor traceability of operations. This study presents the design and implementation of a web-based platform that empowers passengers to report incidents and provide real-time feedback by scanning QR codes displayed on registered tricycles. The system enables tricycle drivers and operators to register their vehicles, licenses, and franchises online, while providing the Philippine National Police (PNP) with an administrative dashboard to monitor registrations, approve applications, and generate reports. Developed using PHP, Laravel, JavaScript, and Bootstrap, Project TAPAT enhances communication between passengers and authorities, promotes regulatory compliance, and ensures secure data tracking. System evaluation demonstrates improved transparency, ease of use, and administrative efficiency. The TAPAT system represents a scalable solution for enhancing transportation safety and governance through digital innovation.